KYC / Customer Verification Policy

Customer verification helps us prevent fraud and abuse, and keeps the network healthy for all customers. We apply verification proportionate to risk.

• Full legal name and billing address.
• Government-issued identification for individuals where risk signals warrant.
• Company registration details for business accounts.
• Confirmation of phone number and email.

• First-time VPS deployments for new accounts.
• Unusual order patterns or high-risk signals.
• Payment provider flags or chargeback history.
• Regulatory requirements in specific jurisdictions.

Verification documents are processed by authorized personnel, stored with appropriate safeguards, and retained only as long as required for compliance and fraud prevention.

You may request an update or deletion of verification documents, subject to legal retention requirements. For details, see our Privacy Policy.